I do shop regularly at a well-known supermarket nearby. It’s a quite busy shop and needs to plan well to minimize the ‘Q’ time. Off late, the business becomes gloomy. Not enough inventory, emptiness unfolded. Employees were started chit chatting and no care for the customers. While the out of stock shakes up the customer confidence, the employees attitude fuels up the negativity.

The business owner could have various reasons to find difficulties in running the business that’s beyond the control of the employee. I wish the employees should have held tight and kept sailing? In fact, as a customer, I had confidence in them and hence kept going? Business can fail but the team should decide how to. 

‘failing’ as a team is cruel. 

Dear business owners, please take care of your team, even the failure can become a stepping stone 😊