General Notes About Mass-Deleting
- You can delete up to 250 items at one time.
- When you delete a record, any associated records that display on that record’s related lists are also deleted.
- It doesn’t make sense to retain associated records hence it deleted
- Only reports in public report folders can be mass-deleted.
- Due to permission constraints and no practical purposes to delete a private report folder
- You can’t mass-delete reports that are attached to dashboards, scheduled, or used in reporting snapshots.
- Due to dependency cant be deleted
Notes About Mass Delete for Sales Teams
- You can’t delete partner accounts that have partner users.
- Due to dependency cant be deleted
- Products on opportunities cannot be deleted, but they can be archived.
- Due to dependency cant be deleted
- When you mass-delete products, all related price book entries are deleted with the deleted products.
- Doesn’t make sense to retain the price book when the product itself deleted
- When you delete activities, any archived activities that meet the conditions are also deleted.
- Doesn’t make sense to retain activities irrespective of the status hence deleted
- When you delete activities, requested meetings aren’t included in the mass delete until they are confirmed and automatically converted to events.
- Until they are confirmed it doesn’t make sense and has no impact on deleting
- When you delete recurring events, their child events are not displayed in the list of possible items to delete, but they are deleted.
- Deleting child events would make sense and not displayed to keep the list clean?
Notes About Mass Delete for Service Teams
- Accounts and contacts associated with cases cannot be deleted.
- Due to dependency cant be deleted
- Contacts enabled for Self-Service, and their associated accounts, cannot be deleted.
- Deleting a master solution does not delete the translated solutions associated with it. Instead, each translated solution becomes a master solution.
- A translated solution can still serve and hence deleted
- Deleting a translated solution removes the association with its master solution.
